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NEWS & EVENTS  |  NOVEMBER 3, 2014

SouthTel Communication Achieves Silver Certification with Avaya

For Immediate Release: November 3, 2014

ATLANTA, Georgia - SouthTel Communications (SouthTel) announced today that it has been named a Silver Business Partner by Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses. The Silver certification status indicates that the SouthTel Communication team has developed the comprehensive skills needed to help today's businesses transform their operations with Internet protocol (IP) telephony and reap the benefits of new Intelligent Communications applications.

SouthTel designs, implements and provides maintenance services of Avaya business communications solutions in Georgia and Tennessee. The company has consistently received top honors from Avaya, and achieved sales and technical design and implementation certifications at the Specialist & Associate levels for Avaya enterprise communications, including Avaya Communication Manager IP Telephony, Avaya Modular Messaging and Avaya Contact Center applications, as well as the SMB solutions including Avaya IP Office and Partner ACS. The company is also certified for sales of Avaya Global Services. 

In recognition of the multi-vendor nature of today's business networks, Avaya Silver partners earn their status not only by certifying staff members in the operation of Avaya systems and software, but also in the delivery of solutions offered by other major information technology vendors such as Extreme Networks, Juniper, MultiTech Systems, and SpectraLink IP Wireless Telephony solutions. In addition, Silver partner companies must meet rigorous service delivery and customer satisfaction criteria, develop comprehensive marketing plans and meet annual revenue commitments for the sale of Avaya solutions and services.

"SouthTel Communication and our more than 1,500 Avaya Business Partners here in North America are integral to Avaya's strategy – helping us extend our reach, support a broader set of customers and develop new specialties in specific technologies and markets so we can offer our customers more complete solutions," said Ken Archer, Vice President, North America Channels, Avaya. "Offering a certification program means our customers can be assured they are working with a trusted vendor who can help them use communications as a strategic business tool to deliver new value to their bottom line."

One client benefiting from SouthTel Communication's relationship with Avaya is Floyd Medial Hospital, a healthcare institution in Atlanta.  SouthTel has delivered Avaya solutions and service for the past five years and has become a strategic partner with the hospital.  Floyd Medical is an innovative organization, utilizing the latest technologies to ensure excellent operations in a mission-critical facility, including IP Telephony, video, web integration and converged networks.

"SouthTel is a valued partner with Floyd Medical, providing products and services that make our organization better.  They not only help us with design and installation, they help to make our technical people better, by constantly training them on new innovations," said Mark Suit, Floyd Medical’s Director of Information Systems.

Jack Brumlow, President and CEO of SouthTel Communication, believes this latest certification from Avaya's underscores the company's commitment to understand and properly assess a client's communication needs, and to recommend and provide solutions that incorporate technology, people and investment. "Achieving this level of expertise in the Avaya BusinessPartner network proves that we have the necessary expertise to understand a client's communication needs ranging from the simplest to the most complex environment, and to recommend and provide solutions that fit. Advancing our expertise in converged technologies strengthens our ability to incorporate the latest and most effective products and services in a customer's communications environment and network. By implementing solutions that enable organizations and businesses to communicate effectively and efficiently, we achieve our goal of providing ‘engineering integrity’ for our clients.'” 

About SouthTel Communication
SouthTel Communication, founded in 1998, is a design and engineering company focused in providing advanced networking technologies in voice, data, video and web integration.  Headquartered in Atlanta, GA, SouthTel Communication provides total communication solutions that include hardware, software, professional services, local and long distance services, network integration services and customized implementation and support for all of their clients. Information about SouthTel can be found at: www.southtel.net.
 
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services -Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com.

Media Contacts:
Shelly Kubek
SouthTel Communications
800-472-8811
skubek@southtel.net
Barbara Burgess
Avaya
908-953-3348
barbarab@avaya.com

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