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NEWS & EVENTS  |  OCTOBER 26, 2014

SouthTel Communication Achieves
"SMB Expert" Distinction with Avaya

For Immediate Release: October 26, 2014

ATLANTA, Georgia - SouthTel Communications announced today that it has been designated as a "Small and Medium Business (SMB) Expert" by Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services.

To achieve ranking as "SMB Expert," certified resellers who are part of Avaya's BusinessPartner program must ensure their account executives and systems engineers demonstrate proficiency in core areas that include customer support, technology knowledge and expertise, sales revenues and marketing support. The program is the first such specialized ranking established by Avaya for North America certified resellers in its BusinessPartner program who serve the SMB market. It includes training that focuses on IP telephony and Avaya solutions, sales and technical training on Avaya IP Office, one of Avaya's leading IP telephony solutions for small and medium businesses. IP Office is a secure, intelligent, and easy-to-use converged voice and data system designed especially for small and medium businesses. Avaya has sold 80,000 IP Office solutions to companies around the world.

SouthTel sells Avaya communications systems, design and implementation services to businesses across the southeast and is headquartered in Atlanta, Georgia.

Jack Brumlow, CEO and President of SouthTel said, "We worked closely with Avaya to achieve the SMB expert distinction to better serve our customers. With the additional certifications that our engineers achieved during the process, we have added to the technical expertise that we need to design leading edge networks that are reliable and are designed with integrity built in. As one of the few SMB Experts in the region, SouthTel offers small to mid-tier companies a one source for voice, data, video and web integration."

SouthTel has consistently received top honors from Avaya, including the Silver authorization level as well as a 2 Star Services reseller. SouthTel has won many awards in the Georgia region for business growth and excellence.

"Smaller companies need crystal clear information on the capabilities of IP telephony and the difference it can make to the way they operate their businesses, because whatever change they make can have a huge effect on their bottom line," said Patricia Hume, global vice president, small and medium business solutions, Avaya. "Certified resellers in the Avaya BusinessPartner program who achieve 'SMB Expert' status are sending a message to their customers that they have the professional and technical expertise that's honed for the smaller firm. Because SouthTel is now qualified as an 'SMB Expert', they have increased credibility with their smaller customers, and it reaffirms SouthTel's commitment to excellence in serving small and medium firms with the highest standards and with the communications solutions from Avaya specifically designed to meet smaller companies' needs."

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com.

About SouthTel Communications
SouthTel Communications, founded in 1988, is a design and engineering company focused in providing advanced networking technologies in voice, data, video and web integration. With headquarters in Atlanta, GA, SouthTel Communication provides total communication solutions that include hardware, software, professional services, local and long distance services, network integration services and customized implementation and support for all of their clients. Information about SouthTel can be found at www.southtel.net.

Media Contacts:
Shelly Kubek
SouthTel Communications
800-472-8811
skubek@southtel.net
Barbara Burgess
Avaya
908-953-3348
barbarab@avaya.com

Call Toll Free
800-472-8811

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